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What's New on this Site
Read our letter on ethical pricing, sent to the Editor of The Business newspaper and published on 19 September 2004.
We feel able to recommend Mozilla FireFox as our browser of choice. Read here to find out why.
In conjunction with Sans Prix of Australia, we have launched a new research project into Ethical Pricing. The project is looking at the acceptability of pricing tactics and practices. Managing Change is particularly interested in the increasing use of dynamic pricing including Yield Management. There is a survey with a Prize Draw of an Amazon Gift Certificate.
We are assisting a District Council to re-engineer their licensing processes in preparation for the transfer of alcohol licensing to the council.
We are tendering for a Bristol based charity to undertake a new business feasibility study.
We have updated the list of our current activities. Further details to follow.
We are helping a consortium of 5 local councils to tender for a new Library Managment System.
We have added a number of book reviews: The Tipping Point **, Up the Down Escalator ****, The Goal ***** , Who Moved My Cheese **** , The Quest for the Quantum Computer ***** and Soloing ****.
We have updated our Privacy page to reflect the change in our web hosting ISP. Our web servers are now based in the EU.
As an experiment, we have installed the Skype
Internet phone on one of our
PCs 
Please email in advance or use
the normal phone system to arrange a Skype call. Over 9m people have
now downloaded the software.
Lots of conferences in May with top speakers such as John Kotter on 14 May, Don Peppers, Michael Porter and Jack Welch on 19 May, and Michael Porter in Cardiff on 20 May.
We have now switched to a new server as well as moving our domain name registrar to One and One. If you identify any problems then please tell us. Thank you.
We recently gave a Business Process Reengineering (BPR) presentation to Wiltshire County Council. The presentation took the form of a case study on the implementation of BPR in the Unit Trust department of TSB Trust Company, where the author was project manager. The presentation focused on the organisational impact, particularly how the staff changed their behaviour with the introduction of new processes and new technology. The technology employed one of the first uses of Document Imaging and Workflow in the UK. We plan to upload a copy of this presentation.
The conference events programme is really picking up in 2004. During May you can hear top speakers such as John P. Kotter, Don Peppers, Michael Porter, and Jack Welch.
We wish all our clients and visitors good wishes and excellent business for 2004.
We have become a founder member of the Western Consultants Group. This is a group of independent IMC members in the South West who have joined together to form a virtual practice to tender and provide resources for larger projects.
We have updated our Privacy statement to reflect new legislation.
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