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Current and Past Reading - Change Management

* * * * * Reviewed books have a 1 to 5 star rating. * * * * *

With the Amazon links, where (as at July 2001) there is a choice of hardback or paperback we have given the paperback reference. The link ISBN ref. and publisher may differ from that given under the book review. Any discount sticker on the book cover image may only refer to Amazon.com or co.uk and not both.

Content:


Who Moved My Cheese ****

Dr. Spencer Johnson, Vermilion (Ebury Press), 1998, London
author of the One Minute Manager

ISBN 0 09181 697 1 pbk

Why should a little book with just 95 pages, a third of them pictures of cheese, and written in simple language and in big type be given 4 stars? If you are contemplating a major change program then this is a book that you can give to every employee in your company, from the CEO to the humble clerk. Your employees will be able to read it in an hour or so, and they will talk about it for days afterwards. It will surface everyone's fears of change and will encourage dialogue about the future and how to face it.

Spencer Johnson's book has a simple philosophy. In times of change it is no good sitting still. People and companies need to get up and explore - search for their cheese! If you sit still and hope for the best you will starve!

Who Moved My Cheese is written as a parable. It tells the story of 2 mice and 2 Littlepeople who live in a maze and each of whom takes a different approach as how to face the future when the cheese runs out. Cheese is a metaphor for what we want out of life: job, marriage, security, happiness, etc..

My main criticism of this book is that whilst I agree nothing is to be gained by sitting tight, it is not necessarily true that simply running around a maze will find the cheese. To quote: Haw just hoped he was heading in the right direction ... So one could equally "die" of exhaustion searching for ones cheese. This book would be much better if it gave some strategies for finding the cheese, but then it would no doubt loose its simplicity and compactness.

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Soloing, Reaching Life's Everest ****
USA: Soloing : Realizing Your Life's Ambition Soloing book cover

Harriet Rubin, 2000, Random House Business Books, London

ISBN 0 09 941022 2 (Pbk)

This book is aimed at those who leave the frustrations / comfort of the corporate world to work on their own account. However, it takes the different approach to the typical "how to be a consultant" book. They normally recommend that freelancers become an expert in a particular field and then promote themselves in magazines and journals, at conferences and the like. Harriet Rubin's says (in a nutshell) that one should relish the opportunity and fly free like a bird, exploring ones inner-self, getting to know and help others, until (one day) you will have all the work you want to do in abundance!

Harriet says soloist must take a 3 year view. This is a period of experimentation, taking risks, seeing life as an adventure, being like an artist, with free will. Every offer of work must be matched against ones higher ideas as only these will give you the motivation to deliver outstanding quality work. Second, Harriet says offers of work should involve a learning opportunity, as this will be motivational as well. Work should be seen like a sculpture, fashioned by an artist with feeling. Rather than specialise, she advises one to throw one's net wide as this will bring challenging, fresh opportunities. The strategy seems to be one of knowing oneself, building inner strength, getting known to others on a personal level, and delivering personal service.

Harriet Rubin was the editor and publisher of Currency, an important division of Doubleday Publishing Company. She had spent 22 years in the industry. For the last 3 years at Currency she hated every moment ,but couldn't pick up the courage to leave. Like a lot of people she found security, status, clout and structure, yet Harriet felt stifled by the bureaucracy and the slow decision making. This book is written from the heart and many will relate to her story.

The first part of the book advises on your corporate exit strategy - the aim is to get a retainer and ongoing benefits (e.g. health insurance). Then there is a section about finding your dream vocation; work that addresses your inner feelings; work that will make you happy. Next a section on projecting oneself, much as an artist does on stage - character building stuff, not ego building. The next section talks about obtaining projects, assessing them and keeping your sanity when your immersed in them 24 hours a day. Follows is a section on rejection and loneliness followed by harvesting the rewards, building a portfolio and when and how to sack clients! There is a short section on networking and promotion including web sites. Then advice on time management and pricing. Finally there is brief information on insurance, taxation and accountants. In the UK version this refers to the UK situation, though somewhat dated now.

This book gave me the feeling of being written in the dot.com era, when everything was fluid, experimental and exploratory. A time for creating vision and encouraging others to invest. In this case, it is not investing in some dot.com but in the soloist themselves. In the harsh period post 9/11 it doesn't seem to fit.

I also found the pricing recommendations unbelievable, even allowing for a straight swapping the $ symbol for the £ symbol. She recommends £3,000 to £6,000 per day plus expenses for someone who is in the middle to high end of competency. In another section she talks about doing work for free or for barter (e.g. a web site in exchange for promotion), letting clients name their own fees and asking them to make a donation to one's own charitable trust in lieu of fees. Still, Harriet say her gross income for the first 18 months was $337,000 against a target of $200,000 and a living expense budget of $100,000 (target less 50% in taxes and national insurance).

From my own experience, I do agree that one should take the longer term view and be prepared to invest during those initial 3 years. But this is not the typical investment of the start-up: business cards, brochures, advertising, premises; but it's self investment. I think only those with big pay-offs will have the resources to do this, and those are fewer to-day. For those with families and mortgages this approach may seem far too risky, far too dream like. But for these people, freelancing may well be as inhibiting as the corporate treadmill they tried to leave.

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The Fifth Discipline *****The Fifth Discipline book cover

Peter M. Senge, 1990, Century Business (Random House), London

ISBN 0-7126-56871 (Pbk)

Sub-titled The Art and Practice of the Learning Organization this is a book that has done much to influence the current search for competitive edge through developing learning organisations. Built on over 10 years of practical consultancy assignments, Peter Senge proposes five new "competent technologies" which provide the vital dimensions in building organisations that can truly learn:
 

  • Systems Thinking
  • Personal Mastery
  • Mental Models
  • Building Shared Vision
  • Team learning

Peter Senge is Director of the Systems Thinking and Organisational Learning Program at the Sloan School of Management, Massachusetts Institute of Technology.

To accompany the The Fifth Discipline there is now a work book:

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The Fifth Discipline Fieldbook *****The Fifth Discipline Fieldbook book cover

Peter M. Senge, et. al., 1994, Nicholas Brealey, London

ISBN: 1-85788-060-9

Sub-titled Strategies and Tools for Building a Learning Organization this book contains hundreds and hundreds of ideas to help put the five disciplines into practice. They include exercises for individuals and teams, guiding ideas, theory and methods, cameo contributions, lexicon, system stories, tool kits, and other resources.

The ideas cover each of the 5 disciplines, as well as a section on case studies, as well as a section of more recent ideas such as organisations as communities, and the modelling of organisations (micro worlds). A treasure chest in 600 large format pages.

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The Fifth Discipline: The Dance of ChangeThe Fifth Discipline: The Dance of Change book cover
- The Challenge of Sustaining Momentum in Learning Organizations 

Peter M. Senge, et. al., 1999, Nicholas Brealey, London

ISBN: 1-85788-243-1

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Creating Tomorrow's Organization ****

David Birchall and Laurence Lyons, 1995, Pitman

ISBN 0-273-61094-5

Under Construction

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Leaning into the Future
- Changing the Way People Change Organisations

George Binney & Colin Williams, 1995, Nicholas Brealey, London

ISBN 1-85788-082-X

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The Dilbert Principle **

Scott Adams, 1996, Harper Collins.

ISBN 0-7522-2287-2

Under Construction

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The Hungry Spirit
- Beyond Capitalism - A Quest for Purpose in the Modern World

Charles Handy, 1999, Random Books, London

ISBN 0 09 922772 X (pbk, 1998)

Also hardcover? by Hutchinson, 1997.

Under Construction

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Beyond Certainty
- The Changing Worlds of Organisations

Charles Handy, 1995, Hutchinson

ISBN 0-09-179153-7

Under Construction

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The Empty Raincoat ***
- Making Sense of the Future

Charles Handy, 1994, Hutchinson - also: 1995, Arrow Business Books

ISBN 0-09-930125-3 (pbk)

Under Construction

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