| Airtel Online (ES)
|
Spanish mobile phone company. Visitors to its web site can download a program that asks a series of questions. It then directs the viewer to the specific web page to answer his/her problem or information need. | INSIDE 1to1 4 Feb 99
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| Allied Dunbar (UK) | Software re Protecting Your Family & Adaptable Term Insurance. | |
| Andersen Consulting (BarginFinder) (US) | Experimental system to search on-line music CD retailers. | |
| Ask Jeeves (US) | Search engine using natural language queries. | |
| Countrywide Home Loans, Inc. (US) | Uses rule based system to read e-mails and create response for mortgage clerks to then review and send. Uses artificial intelligence software from Brightware. | INSIDE 1to1 6 May 99 |
| DotMusic (UK) | Official UK music record charts. | |
| Fidelity Investments (US) | Wall paper calculator. | |
| First Data Resource Corp (US) | Has knowledge management system to help its 5,000 call centre staff to find the correct answer to customer queries. DB has 70,000 pages of product information plus Q&A from previous customer interactions. New Q&A are added in real time. Uses SelectResponse s/w from HNC Software Inc.. After installing the s/w the first call closure rate jumped to 70%. | INSIDE 1to1 4 Mar 99 |
| Free-PC.com | Users obtain a free PC in return for viewing adverts. Applicants must complete a lengthy questionnaire giving lots of personal and family information. Free-PC.com say this information never reaches advertisers. On receipt the PC is loaded with 2GB of multi-media adverts and more are downloaded when on-line whilst uploading information on which ads the user clicked on. | Independent newspaper, INSIDE 1to1 18 Feb 99 |
| Glaxo (Healthcare Education Learning & Information | Award winning education and information site for health practitioners and their patients. | Pointcast |
| Guardian Royal Exchange (UK) (duplicate)
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| Guardian Royal Exchange (UK) | Pocket Guide tourist information to UK cities. | |
| IBM (News Ticker) (US) | Real time news feed. | |
| IBM (Sports Ticker) (US) | Real time news feed. | |
| Lancashire Evening Telegraph (UK) | Classified ads. | |
| LifeServ Corp. (WedServ) (US) | PC software matches wedding requirements to vendors. Couples can also post their gift registries on-line, enabling wedding guests to easily purchase gifts. Future services could include career planning, buying a home, or choosing a college. | INSIDE 1to1 5 Mar 98 |
| Mars Confectionery (Mega Bite) | Youth oriented e-zine around Snickers. | |
| Nabisco (LifeSavers Candystand) (US) | Web site for children with the aim of getting product feedback. Offers children 27 interactive games (using Shockwave), as well as informational features and contest promotions. Candystand is divided into 11 themed sections. Attracts more than 300,000 unique visitors and generates 10,000's of responses a month. | INSIDE 1to1 12 Nov 98 |
| NatWest Insurance (UK) | Home re-building cost calculator. | |
| PointCast (US) | Real time news feed. |
| populardemand Inc. (US)
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Consumers can request catalogues and say what companies can solicit them. They can also be alerted by e-mail when there are special offers on products or services that are of interest. They can also ask to be taken of company mailing list. populardemand also conducts consumer surveys for the catalogue suppliers. | INSIDE 1to1 22 Apr 99
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| Ragł (I) | Recipes, competitions, Italian lessons in club-style. | |
| Shatz Creations (UK) | Directory of UK agencies with N&A, tel,. no.s, URLs. | |
| Superpages (US) | Yellowpages with maps. | |
| Tennis Information (US) | Renowned site for everything about tennis - has sponsored adverts. | |
| Toronto Dominion (Ca) | Financial info.. e.g..... buying a home, saving money on mortgages. | Omega |
| TradeUK Export Leads Service (UK) | Service provided by the UK Government's Trade and Industry Department. Nearly 9,000 companies have registered to receive sales leads from around the world. | Internet Business Jun 99 |
| UpMyStreet.com (UK) | An excellent UK site providing a range of information for UK house hunters. On entering a postcode users are presented with house prices for different types of houses, a graph showing price movements over the last few years, and local information such as school league tables, council tax bands, unemployment, crime and health statistics, as well as links to local yellow pages. Much of the information can be compared to national levels or to the users own postcode area. | Computing 2 Jun 99 plus site visit. |
| Vauxhall (UK) | TrafficMaster real-time traffic flows. | |
| WH Smith (UK) | This well known High Street chain of newsagents and seller of books and stationary is fighting the new internet booksellers. Its free ISP service links to its portal web site and will offer a range of educational and entertainment material as well as e-shopping. | Internet Business Jun 99. |
| Woolwich Building Society (UK)
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Find and view properties. |
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| Word Smith (US) | Provides definition, synonyms and acronyms for a word. |
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