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Contact Us		Innovative, market driven, interactive , financial services strategies.
Strategic Interactive Marketing (SIM) 1 to 1 Marketing STEP/PEST     Analysis Mass Customisation SIM Framework SIM Toolkit Guest Articles Illustrations eCRM ROI Showcase Dynamic Pricing   Interactive Mediums Digital TV   Mobile Computing   Support Topics: Organ. Change Process Design and Improvement   Key Resources Search Site Site Map News Headlines What's New What's On About Us * Publications Henley Alumni E-Business SIG Copyright & Fair Use Privacy Tell Me when		Click here for latest additions
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Managing Change is no longer trading but this research site remains as it is used by students

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	The Latest Items on this Web Site
News About Us We have launched a joint Ethical Pricing Project with Sans Prix of Australia. Take the 4 minute pricing survey and then enter the prize draw.			Executive Education in Pricing Strategy & Revenue Management Lancaster University MANAGEMENT SCHOOL Click here for more information

Articles to Read Tuning into Lifecycles was published in the first edition of the usableiTV magazine. Click to read The New Alchemy?, looking at Mass Customisation and the supply chain, is published in Consultants' Advisory in March.  Click to read   Read our latest book reviews including The Goal, The Tipping Point, Up the Down Escalator, The Quest for the Quantum Computer, Soloing  Click here Helping You We have joined with ValueAdding.com - experts in BPR and ABC. Click for more details. Do you have a multi-channel / multi-medium distribution strategy. If not, then call Managing Change now. eCRM ROI Showcase is Launched . Vendors, consultancies and user organisations can submit and display their own eCRM success stories. Click here for the contents Critical software we couldn't do without. Can you? Helping Others We are an approved supplier of consulting services to Wiltshire County Council We are assisting an environmental consultancy investigate waste managment. We are partnering with the Western Consultants Group to develop a business turn-around service. We have built and are hosting and developing the Wild Flower web site We are helping a District Council re-engineer their Licensing Department processes. We have launched a joint Ethical Pricing Project with Sans Prix of Australia. Take the pricing survey and then enter the prize draw.

Dynamic Pricing FT We were interviewed by the FT for an article on Dynamic Pricing and motor insurance and were quoted in the article published on 16 July 2005Click to read the article (opens a new window) Are First Great Western "ripping off customers"? Read what one rail traveller thinks after finding out he could have saved £2,000 per year. Click for more details. With the help of PriceMan we've added a feature item on the dynamic pricing of motor insurance based on an individual driver's behaviour. Click to read We have run a Viral Survey to see if the rumours that Amazon practices Dynamic Pricing are true. Click to see the results. EasyInternetCafe and their use of dynamic pricing is our latest case study. Click to read. Interactive Mediums Now over 40m UK mobile phone users - that's 2 out of 3 of the total population. Click for a graph We are working on updating the rest of the mobile section. Now 12m multi-channel subscription homes - that's 1 in 2 UK homes! Includes over 8m Digital TV subscribers - that's 1 in 3 of UK homes.  Click for a graph Section updated to August 2001. We are working to bring it right up-to-date. Ethical Pricing In conjunction with Sans Prix of Australia, we have launched a new research project into Ethical Pricing. The project is looking at the acceptability of pricing tactics and practices. Managing Change is particularly interested in the increasing use of dynamic pricing including Yield Management. Why not take our survey of everyday pricing tactics. Do you think they ethical or not?

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