Company Overview

Request Brochures, Profiles etc.

The target audience is clients and prospects in the EC, particularly the UK, providing
a company email address and stating a business requirement or outline business
proposition.
Requests from free email addresses such as Hotmail, MSN, AOL and Yahoo are not acceptable.
You are requested below to state your reasons for requesting these documents.
Blanket requests, for all or most documents, without a good cause are likely to be ignored.
We reserve the right to refuse any request for information without stating a reason.
Requests from students cannot be accepted - sorry, but we get just too many.

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To:	Alan Cooper at Managing Change
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Organ. Type:	Commercial Co. Academic Faculty Government NGO Other
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	Professional Services Sheets
	These contain details of methodology including typical activities.
Please select:	Strategic Interactive Marketing	Business Process Re-engineering
	Business Strategy	Business Process Re-design
	Information Systems Planning (ISP)	Business Modelling and Data Management
	IT Strategy and Tactics	IT Research
	Systems Development (Overview)	Project Management
	Business Analysis

	Brochures, Methodologies, Reports, Presentations
	Where these are available on-line then there is no selection box as we are no longer posting paper copies excepted where indicated.
Brochures	Strategic Interactive Marketing
	News Update (issued 6 monthly)
	What is Process Management?
	Business Specialisation and Background
	Business Philosophy and Approach
Methodologies	Strategic Interactive Marketing*
These are only available for discussion.	Project Management
*Under development	Business Process Re-design*
Reports	# Paper copies of larger reports require payment to cover copying & postage. Tick box and we will email you an invoice ##.
	Strategic Interactive Marketing Report in Insurance (Executive Summary)
	Strategic Interactive Marketing in Insurance (# paper copies: UK:£50; Europe:Ecu75; World:$100)
	BPR and Organisational Culture (survey report)
	BPR and Organisational Culture (MBA Dissertation) (# paper copies: UK:£50; Europe:Ecu75; World:$100)
Published Articles	Customer Knowledge (Through The Loop, March 1998)
	Turned On, Tuned In - Alan Cooper welcomes you to the personalised and interactive age (Internet Business, November 98)
	Welcome to the Personalised and Interactive Age (WOT Ezine, August 1998)
	Customer Knowledge and Mass Customisation (Internet Business, April 99)
	Itinerary to Mass Customisation (Through The Loop, Spring 2000)
	When One Means Many (Through The Loop, Summer 2000)
	Tuning into Lifecycles (Interactive TV) (Usable iTV, October 2001)
	The New Alchemy? (Mass Customisation) (Consultants' Advisory, March 2002)
Presentations	Strategic Interactive Marketing (withdrawn - see this web site )
	eBusiness Strategies - Challenges and Opportunities Electronic Business Europe 2000, The 13th EEMA Annual Conference , London, 21 June 2000
	One to One Marketing - What is it? eWomen, London, 25 May 2000
	New Advertising Opportunities in the Interactive Age (looks at Digital TV) < as html or PowerPoint (5MB) Norwegian Association of Advertisers' Conference, Oslo, November 1999, The Consultancy Company, Didcot, March 2000
	Mass Customisation through Component Based Development Unicom CBD Conference, November 1997
Reason for request:

For print only material send to:	Postal Address. In submitting this form you agree that we can hold your data on our computer systems. You also agree that we may email you in response to your email, for example, to send you a thank you, to request clarification, to send you a confirmation, or to send you the information you requested. Additionally we would like to occasionally keep your company informed about developments at Managing Change. Click this box if you don't wish us to do this: Rest assured, will never pass your details to third parties without your permission and you can ask us at any time to remove your name from our database. [Privacy] Free items: Our receipt of your request whether by this web form or by any other means does not place an obligation on us to supply any information or services to you. Any response will be entirely at our discretion. This is a business to business web site and all accepted requests are made on the basis that the recipient is a business or institution and not a private individual. All items or information sent to the requestor are subject to the same Disclaimer and copyright restrictions as for the material on this web site. ## Purchased items & the EU eCommerce Directive: The submission of this web form, or the sending of a purchase order or request by fax, email, post or other means, does not constitute our acceptance of an order. At our discretion we will accept the order and send you an invoice using the information you have provided. Invoices may be sent by post, fax or email. You can then correct any errors and return a copy together with payment. Once you have made payment, and the payment is cleared by your bank, then we will dispatch the goods usually within a few days but possibly up to 28 days. At out discretion we may dispatch prior to funds clearing. You should note that when you return a copy of the invoice, whether by post, fax, email or other means, you have then entered into a legal contract on your own behalf or that of your company. Legal contracts are subject to the laws of England and the jurisdiction of English courts. Your order or copies of your order will be kept for a period of 7 years for regulatory purposes. Copies can be obtained on request subject to proof of identity. This is a business to business web site and all accepted orders are made on the basis that the recipient is a business or institution and not a private individual. All items purchased are subject to the same Disclaimer as for the material on this web site.