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Managing Change impressed the steering committee at interview by a thoroughly professional approach to a task which was outside Managing Change's previous experience.
Managing Change interviewed all the practices and all commented on the efficiency and speed with which the task was performed. The practices immediately felt at ease and appreciated the understanding of their requirements by Managing Change. The approach took the minimum of time to obtain the total information required.
The Board of Directors of Hantsdoc was always fully confident of the expertise shown by Managing Change and felt an excellent working relationship had been established which enabled them to present the project to their members with complete confidence.
The conscientious way in which Managing Change approached the varied and complex nature of the project was most impressive. All reports were produced on time and were clear and concise.
The quality of the analysis of the requirements and the matching of these to the information enabled Hantsdoc to produce fully researched proposals in the shortest possible time.
The advantages to Hantsdoc of utilising the services of Managing Change enabled work, which other GP co-operatives had taken one to two years in preparation, to be completed within three months.
Hantsdoc place the highest value on the work of Managing Change and would recommend the service to anyone who requires advice, support and guidance in preparing any type of project as the techniques used have a universal application.
(signed)
Dr. John Williams,
Medical Director,
HANTSDOC
Tel: 01256 467778
Fax: 01256 8421313
May 1996
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